Troubleshooting
Fix an invalid account or license message
Check account binding and license status without sharing private credentials.
Troubleshooting
Follow these steps
- Sign in to the EYONG WARLOCK customer dashboard and check the license status for the exact EA.
- Confirm that MT5 is logged into the account authorized for that license, if the license is account-bound.
- Check that the correct EA file/version is installed and that the terminal has internet access.
- Do not share your account password, license secrets, or private credentials with anyone.
- If the message continues, contact support with the exact error text and a screenshot with sensitive details hidden.